Dear Volvo Car Customer,
We would like to inform you
that Volvo Car Corporation, in co-operation with the tow hitch supplier Brink
Sverige AB, has decided to carry out a Recall of a limited number of Volvo cars
equipped with a certain version of a Detachable Tow Hitch, which has been
manufactured by Brink for Volvo and other car manufactures.
Analysis made together with
the supplier Brink on hitches of this version shows that there may be a risk
that the detachable tow hitch can separate from the car.
We kindly ask You to check
whether Your Volvo is equipped with a detachable tow hitch, that has a green
release handle (A), a key lock (B) and where the area around the red
signal pin (D) is round (C) (see picture below). If yes it is most important
that you read the information in this letter and follow the instructions
mentioned below.
If you are not sure
about which type of tow hitch that is fitted to your car, we kindly ask you to
contact your nearest authorised Volvo Dealer for advice.
Round area Red Signal Pin Green release handle Key lock
If Your Volvo
is equipped with a Detachable Tow Hitch of above described version we kindly
ask you to contact your nearest authorised Volvo Dealer without delay, in order
to have it replaced, free of charge.
You are
advised not to use Your Detachable Tow Hitch, of above described version, until
you have got it replaced or temporary secured.
If You earlier
have got Your Detachable Tow Hitch temporary secured by Your Dealer it is now
time to get it finally replaced.
If you are not the user of
the car, we kindly ask You to inform the user of the vehicle of the content of
this letter.
We sincerely apologise for
any inconvenience this action may cause you, but we trust you will appreciate
our efforts to continually safeguard the quality and safety associated with our
products.